Job details

Customer Service Advisor for Bury St Edmunds Agency

Region: East

Location: Bury St Edmunds

Job reference: ANEE00339

Closing date: 18th February 2022

The Role

£18,000 - £20,000   |   Full-time   |   Bury St Edmunds

NFU Mutual, a leading general insurer and financial services company, has been serving the rural community for over 100 years. As their local agency office in Bury St Edmunds, Blackwell, Walters, Santon & Anthony deliver their award-winning service and sell their product range across our region, championing the honest, personal approach to customer service for which they’re famous.

As a Customer Services / Insurance Advisor within our vibrant and dynamic team, you’ll play a key role in the success of an expanding local business, ensuring our customers benefit from the local, friendly service and have their expectations exceeded every time they deal with us. Providing exceptional administrative support, you’ll handle enquiries, paperwork, sales tasks and payments with a ‘can-do’ proactive enthusiasm. The chances are, you’ll have already worked in a similar role, so will be no stranger to applying an excellent telephone manner and a flexible, people-orientated approach to everything you do. Above all though, you’ll relish the challenge of being part of a truly customer-focused, ambitious team. In return, you can expect full training in a friendly and supportive environment.

To apply, please email your CV to or call 01284-701144 for more information.

Closing date for applications: 18th February 2022

Please note, you will be employed by an Agent of NFU Mutual and not by NFU Mutual directly.

Bury St Edmunds


We have over 300 local Agency offices across the UK who look after existing customers and attract new ones.

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A unique opportunity

Build your own insurance business with the support of NFU Mutual.

Just imagine; running your own successful business, leading from the front, driving your own strategies, managing your own personal and professional time. Most of all, being in control of your own destiny. All this plus the support of a trusted UK insurer. Well, now is your chance.

We've opportunities for commercial leaders with ambitions to run an established insurance business to join our Agency Network as an Agent and Appointed Representative of NFU Mutual.