Job details

Executive Assistant for South Cotswolds Agency

Region: South West

Location: South Cotswolds

Job reference: ANEE00337

Closing date: 31st January 2022

The Role

NFU Mutual is the UK’s Which recommended insurer of the year 2020 and also the UK leading agricultural insurer.  We are a business where honesty, integrity, trust and personal service lies at the heart of our values.   An exciting opportunity has arisen at NFU Mutual South Cotswolds agency for a dedicated Executive Assistant based at one of our sites in Chippenham, Swindon or Wotton-under-Edge.

You will play a key role in the success of an expanding local business, contributing to the smooth running of the Agents workloads and ensuring the customer is at the heart of everything we do. This role is an exciting opportunity for anybody who is looking to join a well-respected branch of NFU Mutual, to work within a vibrant and enthusiastic team.  You will report to the Agency Manager and effective communication and relationship building between colleagues, NFU Mutual departments and customers will be key to your success.

Key Roles & Responsibilities

  • Appointment preparation for agents and completion of post insurance review transactions and documentation.  

  • Diary management and co-ordination for the agents.  Including but not limited to liaising directly with and being a point of contact for all agents customers.  Including making renewal adjustments and mid-term changes.

  • Use of Office 365 and Microsoft Dynamics.

  • Develop and sustain effective working relationships with customers, all members of agency and NFU Mutual staff.

  • Comply with all applicable sections of the NFU Mutual insurance compliance manual for the agency network, the agency guide and local agency procedures.

  • Complete NFU Mutual Insurance licensing examinations and training.

  • Maintain record keeping requirements for your role.

  • Produce correspondence to required time frames and quality standards.

Desired skills:

  • Be highly organised and able to work to deadlines with attention to detail.

  • Possessing good IT Skills.

  • Be able to demonstrate problem solving skills and use your own judgement.

  • Have a flexible and can-do attitude with the ability to prioritise.

  • Be prompt, reliable and trustworthy.  

  • An effective communicator, both written and verbal.

  • A minimum of 5 GCSE’s or equivalent would be desirable.

Additional Information

A driving license and access to own vehicle is essential.  We offer a professional, hardworking yet supportive and friendly environment with a strong team ethos and ethical practices. To allow you to perform to your best, we will invest in your personal development and provide a comprehensive training plan and the ability to develop your role within our business. Salary is dependent on experience, with the opportunities to progress as you develop your role.  This is a full-time vacancy working 35 hours per week 09:00 – 17:00 with an hour for lunch. 

If you would like an initial confidential discussion about the role, please contact Carrie Sealy on 01453 842193 or 

Advert closing Date:  31st January 2022

Please note, you will be employed by an Agent of NFU Mutual and not by NFU Mutual directly.

South Cotswolds


We have over 300 local Agency offices across the UK who look after existing customers and attract new ones.

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A unique opportunity

Build your own insurance business with the support of NFU Mutual.

Just imagine; running your own successful business, leading from the front, driving your own strategies, managing your own personal and professional time. Most of all, being in control of your own destiny. All this plus the support of a trusted UK insurer. Well, now is your chance.

We've opportunities for commercial leaders with ambitions to run an established insurance business to join our Agency Network as an Agent and Appointed Representative of NFU Mutual.