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North East

Understanding customers means getting close to them

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Introducing the North East region

I’m pleased to welcome you to the North East region. As a new Agent you’ll be joining an agency that is already a key part of the NFU Mutual Agency Network. It’s a region that is full of potential, and the business growth opportunities open to you and your Partner Agent(s) are significant.

After all, our reputation’s been built on developing long-standing and effective relationships, with both customers and agencies. Our experienced team is here to help you as you develop your agency’s full potential, because ultimately our success as a region is based on the success of your business.

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My role is to set regional strategy, aligned to the NFU Mutual to develop and support the growth of our agencies within a compliant and customer centric culture. My responsibility is to create a collaborative, ambitious and data-led environment to deliver continuous improvement and great customer outcomes.

This is achieved through a market leading regional sales team who are consultative, supportive and engaged with the agency network and invested in their future success. As an agency in the North East Region you have direct access to a support network of industry professionals who share your ambitions for your business.

David Smith, Regional Manager

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The North East region

The North East region covers a large area from Northumberland in the north to Lincolnshire in the south. Our agencies all have their own distinct personalities, but they share the same aim – to provide high levels of service that retain customers, win new business and deliver strong growth.

While we still have a large proportion of farming customers and continue to gain new ones, a quarter of our business is in wider commercial insurance. As one of our Agents, you can expect to develop a strong business relationship with our regional team and enjoy all the support you need to reach your goals.

The North East region in numbers

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39

Agent offices

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10

counties

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110,000

customers

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£205m

GWPI

 

Meet some of the Agents

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Chris Dale, Senior Agent (Derby South)

I used to be a CEO in a multinational insurance brokerage and now, as an NFU Mutual Agent, I’m using all that experience but still testing and developing myself every day. On any day I could be a business leader, HR manager, finance director or in front of a customer and I receive a lot of support from NFU Mutual along the way.

There’s a strong infrastructure to help you in areas such as marketing and gaining commercial business, but you still have the autonomy to push your business forward. Being the local NFU Group Secretary adds another dimension. You’re a focal point for farmers, so it’s a great way to stay relevant to a big proportion of the local customer base. It feels like I’m giving back to an industry that’s been so integral to our success.

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Tom Murray, Senior Agent (Selby)

After college, I didn’t want to go to university, so I joined NFU Mutual in 2011. After working in an agency, I became one of their first trainee Agents, developing my skills on placements in different agencies. At my first agency in Skipton and now in Selby, NFU Mutual has always supported me.

I’ve been on a variety of training programmes and now they’re backing my Executive MBA at Cranfield University, alongside my CII studies. And when I proposed a joint investment to restructure the Selby agency and increase new business by looking at sectors outside farming, they backed me all the way. I enjoy creating plans, getting people behind them and being able to drive change quickly.

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Greg Proll, Senior Agent (North Riding and South Durham)

I enjoy being a self-employed Agent because it gives me the flexibility and freedom to come up with solutions to problems and to use my own ideas to manage and grow the agency. What I put into running the agency not only makes a difference for my customers, but it also influences what I get out of it too.

For me, it’s this freedom to explore your own ideas and come up with innovative solutions to client problems or managing the agency that gives it an advantage over being employed by someone else. I don’t have to conform to a rigid structure, so I can grow the agency, develop my team and help and advise customers in my own way to achieve the best outcomes but always knowing the support of the NFU Mutual is there.

Current opportunities

Here are just some of the opportunities that we currently have in the North East region. Simply, click on the title to find out more.

You can see all the opportunities we have available by clicking the ‘See all opportunities’ button. But don’t forget, if you can’t find your perfect opportunity right now, you can 'Register for alerts'. That way, we’ll get in touch when a relevant opportunity does come up.

We're always pleased to hear from people ready to move into a self-employed Agent role. If you have any questions about becoming an Agent and Partner in the NFU Mutual Agency Network please email agentrecruitment@nfumutual.co.uk.

We also welcome speculative applications for Agent roles, but recommend that you read our ‘The Agent opportunity’ information before submitting your ‘Speculative Agent application’.