Understanding customers means getting close to them
Introducing the Scotland region
I’m pleased to welcome you to the Scotland region. As a new Agent you’ll be joining an agency that is already a key part of the NFU Mutual Agency Network. It’s a region that is full of potential, and the business growth opportunities open to you and your Partner Agent(s) are significant.
After all, our reputation’s been built on developing long-standing and effective relationships, with both customers and agencies. Our experienced team is here to help you as you develop your agency’s full potential, because ultimately our success as a region is based on the success of your business.
As Regional Manager, I set, lead and deliver the sales and service strategy for the region. It’s my job – supported by an exceptional regional team – to oversee and nurture the relationships between NFU Mutual and each agency across the region and ensure that we achieve continuous growth in a regulatory compliant and customer-focused way.
The team is here to help your agency grow and develop. So you can expect a wide range of support, from leadership development training and technical product knowledge, to support in developing and executing your growth plans – all designed to enable you to achieve your ambitions for your business.
Mark McBrearty, Regional Manager
The Scotland region
Stretching from the Shetland Islands to the Western Isles, the Highlands and south to the English border, Scotland is the largest geographical region and home to 32 NFU Mutual offices. This geographical range is reflected in the variety of business we do across Scotland. As well as a strong core farming market, we’re also seeing business growth in niche markets such as commercial and high net worth. Our strategy in Scotland naturally aligns with NFU Mutual’s UK-wide strategy. So, we’re focused on building strong, sustainable and profitable new business, while continuing to retain our existing client base.
Meet some of the Agents
Keith Thom, Senior Agent (Strathaven)
When I became a self-employed Assistant Agent in 2007, my Senior Agent was great at helping me to develop my career. And when he retired in 2016, I took over the agency. The support I get from NFU Mutual has helped me to develop, particularly my leadership skills. They’ve encouraged me to access different training opportunities – including supporting me to attend Cranfield University.
This gave me the confidence to look at my agency staff and adapt their roles to meet our future needs. This also made me want to pass on that support by developing apprentices in the agency. It’s great to be able to give someone their first leg up on the career ladder.
Nicola Tait, Farming Agent (Orkney)
I come from a farming background and studied agriculture at university, before working in oil and gas. But I always wanted to come back to agriculture, so becoming an NFU Mutual Agent was ideal. I liked the idea of guiding a business and being in charge of my own destiny.
For a working mum, it was a big commitment, but it gives me a lot of flexibility. And being in a partnership meant I could learn from an experienced Agent. As the NFU Secretary on Orkney, I work with a tight-knit farming community. It’s all about building trust, so for a people person like me, it’s great. I love building strong relationships with customers, members and my team.
Jonathan Hogg, Farming Agent (Dingwall)
I started as a farmer and farm manager and still work on my uncle’s farm during lambing season. After working as a livestock and land inspector for the Scottish government, I heard about the NFU Mutual Agent role. I thought at first it wouldn’t be for me, because I had no sales or insurance experience.
But in an agency like ours, my agricultural knowledge and customer relationship skills are vital – and with the right training, I soon picked up the insurance knowledge. I enjoy working with different farming businesses. It’s about building strong customer relationships – getting under the skin of their businesses, treating them as you’d want to be treated and building their trust by giving them good, reliable advice.
Here are just some of the opportunities that we currently have in the Scotland region. Simply, click on the title to find out more.
You can see all the opportunities we have available by clicking the ‘See all opportunities’ button. But don’t forget, if you can’t find your perfect one right now, you can 'Register for alerts' or ‘Apply spectulatively’. That way, we’ll get in touch when a relevant opportunity does come up.
We're always pleased to hear from talented people, so if you have any questions about the opportunities that we have available, or if there's anything else you'd like to know before you apply (or indeed during the application process), please don't hesitate to get in touch.