South West

Understanding customers means getting close to them


Introducing the South West region

I’m pleased to welcome you to the South West region. As a new Agent you’ll be joining an agency that is already a key part of the NFU Mutual Agency Network. It’s a region that is full of potential, and the business growth opportunities open to you and your Partner Agent(s) are significant.

After all, our reputation’s been built on developing long-standing and effective relationships, with both customers and agencies. Our experienced team is here to help you as you develop your agency’s full potential, because ultimately our success as a region is based on the success of your business.


As Regional Manager, I set, lead and deliver the sales and service strategy for the region. It’s my job – supported by an exceptional regional team – to oversee and nurture the relationships between NFU Mutual and each agency across the region and ensure that we achieve continuous growth in a regulatory compliant and customer-focused way.

The team is here to help your agency grow and develop. So you can expect a wide range of support, from leadership development training and technical product knowledge, to support in developing and executing your growth plans – all designed to enable you to achieve your ambitions for your business.

Roz Hills, Regional Manager


The South West region

Covering Cornwall, Devon, Somerset, Dorset, Wiltshire and Gloucestershire, the South West region works with agencies in diverse locations. And we serve a wide variety of customers, from farmers to Cornish pasty producers, commercial businesses to high net worth individuals.

This means your role as an Agent can vary greatly, as you meet the individual requirements of these different customers. But you’ll have the support of an active regional team. Pulling together, we’ll help you deliver the high-quality service and strong customer loyalty we’re renowned for, so you can build a successful business.

The South West region in numbers


Agent offices






Meet some of the Agents


Emily Mills, Senior Agent (Tiverton)

Being a self-employed NFU Mutual Agent means you can make your own decisions. You have total flexibility to grow and develop your team and business in your own way, deciding what’s in the best interests of your business to deliver great client service.

No two days are ever the same. For example, one day I can be talking to an MD of a multi-million-pound business and the next I can be walking around a dairy farm in my wellies. It makes it fun to come to work every day.


Caroline Thorne, Farming Agent (South West)

The NFU Mutual’s proposition stands out from our competitors and I enjoy being able to be there for our clients and the wider communities. The link with the NFU means we can provide all-round support when our clients need it, which is very satisfying and unique to us.

The absolute high for me is the team that we employ. I love building a strong team – setting out our own values, vision and goals as an agency, developing the team so they can deliver results and reaping the rewards.


John Herbert, Senior Agent (Clifton and Wrington)

I enjoy selling products and services that do the right thing for customers. And with NFU Mutual, it’s always about the customer, not the sale. So, as an agency, we’re small enough to care about people and communities, but we have a huge support network. Being self-employed is empowering.

It’s given me the flexibility to earn what I’m worth, choose the team around me and put my stamp on the business, while being the kind of hands-on dad I want to be. Every day is different – working with customers, leading my team and meeting farmers as the NFU representative. I’ve learned such a lot – about farming, accounting, recruiting and leadership. It’s been life-changing.

Current opportunities

Here are just some of the opportunities that we currently have in the South West region. Simply, click on the title to find out more.

You can see all the opportunities we have available by clicking the ‘See all opportunities’ button. But don’t forget, if you can’t find your perfect one right now, you can 'Register for alerts' or ‘Apply spectulatively’. That way, we’ll get in touch when a relevant opportunity does come up.

We're always pleased to hear from talented people, so if you have any questions about the opportunities that we have available, or if there's anything else you'd like to know before you apply (or indeed during the application process), please don't hesitate to get in touch.

Email the resourcing team